Inside Sales Representative

This role revolves around forming relationships with the current client base to identify their additional software/hardware needs and with the sales team to deliver quality product demonstrations to active prospects.  Inside Sales Representatives have the privilege of establishing and maintaining customer relationships via site visits, e-mails, and phone calls. 

 

REPORTS TO

  • Director of Sales and Marketing

 

RESPONSIBILITIES

  • Regular communications with current client base.
  • Communicate hardware and software changes directly to customer.
  • Secure hardware and software add-on sales with current customers.
  • Build relationships with customers and develop insight into their needs.
  • Coordinate resources and meetings for merging customers.
  • Present pricing on potential add-on sales, upgrades, and other tools to existing customers.
  • Alert customer support and technical departments if concerns or needs are identified.
  • Attend, network and participate in regional association meetings, events and trade shows.
  • Continue personal training and education on system functionality.
  • Manage sales demonstrations for team within established guidelines.
  • Manage monthly inside sales expectations.
  • Keep customer notes up to date in CRM.
  • Provide clear, concise information to Sales Coordinator for pricing considerations.

 

 BACKGROUND OR EDUCATION

  • Direct sales experience is desirable but not mandatory.
  • Call center exposure is helpful.
  • AgTrax software exposure/experience is considered a bonus.

 

SKILLS

  • Thorough organization utilizing CRM tools & Windows applications.
  • Good written and verbal communication skills.
  • Willingness to cold call into existing customer base - mainly by phone.

 

TRAVEL OR OTHER CONDITIONS

  • Regular monthly travel throughout customer base is expected.
  • 10% overnight travel is possible.

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